Customer service

Results for "Customer service"

In Case of Emergency: Resources for Small Business Owners

In Case of Emergency: Resources for Small Business Owners

Learn ways to protect your business when an unexpected disaster strikes with this handy resource guide for artists, makers, and small business owners.

How to Sell to Wedding Shoppers on Etsy

May 12, 2026

How to Sell to Wedding Shoppers on Etsy

Make your shop a hit with soon-to-be brides and grooms with tips from experienced wedding shop owners and Etsy trend forecasting.

Your Questions About Etsy’s Purchase Protection Program, Answered

May 7, 2026

Your Questions About Etsy’s Purchase Protection Program, Answered

Learn more about the program designed to help sellers run their businesses with more confidence on Etsy.

The Ultimate Guide to Branding and Customer Service

May 4, 2026

The Ultimate Guide to Branding and Customer Service

Explore tips for building a cohesive, memorable brand—from customizing your shop to telling your story and creating a great customer experience.

Faster, easier customer service from your Messages inbox

Sep 4, 2025

Faster, easier customer service from your Messages inbox

With Etsy’s new writing assistant, you can provide great customer service with quick, customized responses to buyer FAQs—in your very own unique voice.

The Ultimate Guide to Shipping

The Ultimate Guide to Shipping

Use this checklist to help you appeal to shoppers and help improve your visibility in Etsy search.

7 Essentials for Exceptional Customer Service

7 Essentials for Exceptional Customer Service

Communication is a vital skill for any online business. Get tips from an Etsy expert and experienced sellers, plus customizable message reply templates.

Inspiring Workspaces: Shirley Bell

Inspiring Workspaces: Shirley Bell

Watercolor artist Shirley Bell shares the New England scenes that inspire her work, plus customer service insights from 1,300 glowing reviews.

The 2024 Holiday Hub

Dec 17, 2024

The 2024 Holiday Hub

Let us help you prepare your shop for the holiday season. Each week, find a new batch of tips, community happenings, and free resources for sellers.

5 Ways Sellers Are Making Holiday Magic

Nov 1, 2024

5 Ways Sellers Are Making Holiday Magic

Find out how these shop owners create delightful customer service experiences during the busy holiday season.

The New Etsy Search Visibility Page

Aug 28, 2024

The New Etsy Search Visibility Page

Get personalized search insights and recommendations to help you reach buyers.

Your Star Seller Checklist

Aug 28, 2024

Your Star Seller Checklist

Use this handy checklist to guide your approach to providing an excellent customer experience.

In Case of Emergency: Resources for Small Business Owners

In Case of Emergency: Resources for Small Business Owners

Learn ways to protect your business when an unexpected disaster strikes with this handy resource guide for artists, makers, and small business owners.

How to Sell to Wedding Shoppers on Etsy

How to Sell to Wedding Shoppers on Etsy

Make your shop a hit with soon-to-be brides and grooms with tips from experienced wedding shop owners and Etsy trend forecasting.

Your Questions About Etsy’s Purchase Protection Program, Answered

Your Questions About Etsy’s Purchase Protection Program, Answered

Learn more about the program designed to help sellers run their businesses with more confidence on Etsy.

The Ultimate Guide to Branding and Customer Service

The Ultimate Guide to Branding and Customer Service

Explore tips for building a cohesive, memorable brand—from customizing your shop to telling your story and creating a great customer experience.

Faster, easier customer service from your Messages inbox

Faster, easier customer service from your Messages inbox

With Etsy’s new writing assistant, you can provide great customer service with quick, customized responses to buyer FAQs—in your very own unique voice.

The Ultimate Guide to Shipping

The Ultimate Guide to Shipping

Use this checklist to help you appeal to shoppers and help improve your visibility in Etsy search.

7 Essentials for Exceptional Customer Service

7 Essentials for Exceptional Customer Service

Communication is a vital skill for any online business. Get tips from an Etsy expert and experienced sellers, plus customizable message reply templates.

Inspiring Workspaces: Shirley Bell

Inspiring Workspaces: Shirley Bell

Watercolor artist Shirley Bell shares the New England scenes that inspire her work, plus customer service insights from 1,300 glowing reviews.

The 2024 Holiday Hub

The 2024 Holiday Hub

Let us help you prepare your shop for the holiday season. Each week, find a new batch of tips, community happenings, and free resources for sellers.

5 Ways Sellers Are Making Holiday Magic

5 Ways Sellers Are Making Holiday Magic

Find out how these shop owners create delightful customer service experiences during the busy holiday season.

The New Etsy Search Visibility Page

The New Etsy Search Visibility Page

Get personalized search insights and recommendations to help you reach buyers.

Your Star Seller Checklist

Your Star Seller Checklist

Use this handy checklist to guide your approach to providing an excellent customer experience.